Service · AI
AI/Machine Learning
We help companies harness the potential of AI and machine learning in e-commerce and online business - automating processes, personalizing offers, and supporting data-driven decisions.
- NLP
- natural language processing and chatbots
- Recommendations
- cross-selling and up-selling systems
- Integration
- with ERP, PIM, CRM, and sales platforms
Why Endora
Why implement AI and machine learning with Endora?
- ✓ Experience in designing and implementing AI solutions for e-commerce and B2B/B2C
- ✓ Automation of repetitive tasks and business processes
- ✓ Offer personalization, product recommendations, and dynamic pricing
- ✓ Data analysis, trend prediction, and customer segmentation
- ✓ Increased conversion, loyalty, and user satisfaction
- ✓ AI integration with existing systems (ERP, PIM, CRM, sales platforms)
AI areas
Technologies we implement
Natural Language Processing (NLP)
Natural language processing enables machines to recognize nuances of human language - from chatbots to sentiment analysis and text analytics.
- –Question answering and chatbot development
- –Sentiment analysis - positive, negative, and neutral data
- –Text analytics and personal assistants
Recommendation systems
Machine learning algorithms segment customers based on purchase history, browsing, and reviews - delivering personalized product suggestions.
- –Better user experience
- –Focus on the right product
- –Driving sales and data-driven decisions
AI in practice
Where AI genuinely frees up teams in e-commerce and B2B
Customer service and support
- •Chatbots and assistants answering order status, delivery, and return questions
- •Automatic ticket categorization and prioritization
- •Contact history summaries for agents before a call
B2B sales and quoting
- •Matching quotes and pricing to incoming RFQs
- •Lead qualification by industry, volume, and purchase history
- •Automated reminders and follow-up across the sales pipeline
Warehouse and logistics
- •Demand and stock-level forecasting based on sales data
- •Route and delivery schedule optimization
- •Anomaly detection in inventory and orders
Marketing and content
- •Personalized product descriptions and messaging per customer segment
- •Dynamic recommendations and banners based on user behavior
- •Campaign reporting without manually consolidating data from multiple sources
Administration and finance
- •Reading and coding cost invoices from PDFs and scans
- •Reconciling payments against bank statements
- •Automated reports and reminders for billing deadlines
Service scope
Full AI implementation lifecycle
AI analysis and consulting
Capability audit, strategy workshops, and process identification for automation.
AI solution implementation
Recommendations, personalization, dynamic pricing, chatbots, and customer behavior prediction.
Integrations and development
Integration with e-commerce, ERP, PIM, CRM, and custom machine learning models.
Support and growth
AI model monitoring, team training, and ongoing technical support.
How we implement
What does an AI rollout with Endora look like?
- 01
Process and friction-point audit
We analyze where your team loses the most time on repetitive tasks and which processes fit automation.
- 02
Solution design
We match the model and architecture to your business - from ready-made integrations to custom ML models.
- 03
Implementation and integration
We connect AI to your systems - ERP, PIM, CRM, and your sales platform - so data flows in one direction.
- 04
Team training
We train your team to work with the new tool and agree on ground rules for using it.
- 05
Monitoring and model development
We track results, fine-tune models, and extend automation as your business grows.
Security
Your data, your control
Infrastructure choice
We deploy AI solutions in the cloud, on-premise, or in a hybrid model - depending on your organization's security requirements.
GDPR compliance
We prepare a data processing agreement and process documentation compliant with GDPR, with an eye on upcoming AI Act requirements.
Integration security review
We review every AI integration with your systems before production rollout.
Control over training data
We agree together on what data is used for personalization and model training, and how long it's retained.
Technologies
We match the stack to the business - not the other way around
We specialize in leading open source platforms and frameworks - from Magento to Sylius.
Explore technologies →
Harness AI in your business
Let's talk about processes you can automate and personalize.